Address
Form of work
SalaryCustomer Service Advisor
Dorking
GBP25,000 - GBP30,000 Base + Benefits & Annual Bonus
Our client are a market leader within the vehicle repair industry. Due to consistent growth, we are looking for an organised, friendly, and proactive individual to join the team as a Customer Service Advisor.
The role will involve frequent contact with customers and the successful individual will be responsible for updating customers throughout the repair process. You'll assess high end vehicles for damage and re-assess courtesy vehicles upon return for any visible damage.
Previous experience in a similar role would be advantageous, but we are looking for an individual who fits in to the existing team and the company culture.
Key Skills Required
- Previous Customer Service experience.
- Experience with MS Office software, especially Excel, Word and Outlook and database experience.
- Strong attention to detail.
- Polished communication skills, both written and verbal, and the ability to effectively communicate with all levels of internal and external stakeholders and support functions.
- A positive and proactive mindset and a flexible, hands-on approach to working in a team.
