Customer Service Advisor

Customer Service Advisor
Job Type: Full-time, Permanent
Salary: £23,000.00
Hours: Monday to Friday, 8.30am – 5pm – Office Based
Location: Wrexham
My client is a leading provider within the waste management industry has an exciting opportunity within their head office for Collection Advisors to join the Credit Control Team.
Responsibilities as the Customer Service Advisor:
Collecting and reducing debt of assigned invoices.
Educating and supporting customers on payment timescales and patterns to reduce debt.
Investigating and resolving customer issues.
Handling Inbound and Outbound calls within a fast-paced environment.
Demonstrating attention to detail, ability to work under pressure, and a strong desire to support customers.
Skills Required:
Demonstrated attention to detail.
Ability to work effectively under pressure.
Desire to support and assist customers.
Ability to work in a fast-paced environment.
Strong communication skills and Customer service.
Effective problem-solving abilities and negotiation skills.
Ideally, recent experience in collections or debt management.
Full training, guidance, and support will be provided.
Benefits:
Competitive company pension scheme.
Free on-site parking.
Great working environment.
This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time.
Collections Advisor
Job Type: Full-time, Permanent
Salary: £23,000.00
Hours: Monday to Friday, 8.30am – 5pm – Office Based
Location: Wrexham
My client is a leading provider within the waste management industry has an exciting opportunity within their head office for Collection Advisors to join the Credit Control Team.
Responsibilities as the Customer Service Advisor:
Collecting and reducing debt of assigned invoices.
Educating and supporting customers on payment timescales and patterns to reduce debt.
Investigating and resolving customer issues.
Handling Inbound and Outbound calls within a fast-paced environment.
Demonstrating attention to detail, ability to work under pressure, and a strong desire to support customers.
Skills Required:
Demonstrated attention to detail.
Ability to work effectively under pressure.
Desire to support and assist customers.
Ability to work in a fast-paced environment.
Strong communication skills and Customer service.
Effective problem-solving abilities and negotiation skills.
Ideally, recent experience in collections or debt management.
Full training, guidance, and support will be provided.
Benefits:
Competitive company pension scheme.
Free on-site parking.
Great working environment.
This vacancy is being handled by Aspire Recruitment. Please be aware we receive a high volume of applications and regularly receive applications from candidates who exceed the job credentials. We will only contact you within the next 14 days if you are selected for interview. Should you apply for this role, we will process your data as detailed in our Privacy Policy and by applying for this opportunity I agree that Aspire Recruitment will keep me informed about potential employment opportunities regularly and that I can choose to opt out of receiving information at any time