Customer Service / Aftersales Advisor

Customer service / Aftersales Advisor Vacancy - Hinckley

Location: Hinckley
Salary: Salary: £21,500
Working Hours: Mon - Fri 10am - 6pm

OC16691

We are recruiting for an experienced Service Advisor / Parts Advisor for our clients workshop in Hinckley.
This is a exiting opportunity for a Service Advisor / Parts Advisor to join a state of the art workshop, great team and site that offers training & promotion opportunities.

For this customer facing Service Advisor / Parts Advisor opportunity you must have experience within a car dealership Service department as a Service Advisor / Parts Advisor.

Service Advisor / Parts Advisor role:

• Coordinate service activity between customers, warranty companies, and repair agents in an efficient and courteous manner
• Responding to customer enquires
• Taking inbound calls & making outbound calls
• Dealing with any customer complaints
• Interpreting customer concerns and comments
• Liaising with customers and keeping them updated
• Advising customers on how to resolve issues with their vehicles
• Ensure customer expectations and requirements are identified, and successfully managed

Benefits:

• Company pension scheme
• Life insurance
• Discount of vehicles, variety of shops and gyms

Requirements

• The right individual must have previous motor trade experience as a Service Advisor or Aftersales Advisor.
• Excellent Customer service
• Upsell ability
• Must hold a Full UK driving licence

If you have any further questions then please submit your application so we can discuss through the opportunity and your CV.
Please note all applications will be strictly confidential and we won't send your CV out without talking with you first.

INDAS

Octane Reference:

Consultant: Danielle Kingston

ctane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers

Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.