Customer Service Agent

Do you love helping people? Join our team who are making a difference

Pay - Up to 12.05 per hour

• The role is full-time working. You will be required to work a shift pattern which will cover the following working hours: 8am-8pm. Weekend working is required, shift patterns to be agreed with line manager.
• This is a full-time office-based role in Pavilion 2, St James Business Park, 83 Linwood Road,
  Paisley, PA3 3BB

We are looking for a compassionate and customer-focused individual to join our team as a Customer Service Representative for the Personal Independence Payment (PIP) program.

In this role, you will be responsible for providing excellent Customer Service to claimants, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our Customer Service goals.

The role is full-time working on a shift pattern to cover the following working hours: between 8am-8pm, weekend working is required. All shift patterns to be agreed with line manager.

What's in it for you?

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

• 28 Days Annual leave per annum
• Staff discounts (range of lifestyle goods and services)
• Pension contribution
• Personal Accident Insurance
• Eye care vouchers
• Referral Schemes
• Save-As-You-Earn-Scheme
• MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What you'll need:

Ideally you will have worked in a Customer Service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

• Strong interpersonal skills
• Ability to develop good relationships with customers and colleagues
• Strong analytic skills
• Ability to organise and prioritise work in an effective manner
• Ability to work in a fast-paced environment

If you love helping people are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!