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SalaryAre you a natural at building rapport? Have a talent for resolving issues? We are seeking five new service-driven, confident and passionate professionals to join our vibrant, high-energy call centre at our Chester head office.
As our newest Customer and Owner Relations Specialists, you will be on the frontline of our business, resolving a wide range of queries from our valued customers and owners, building trusting relationships and having a positive impact on each and every holiday you deal with.
Joining this sales-focussed position, you can make the most of our generous commission scheme with potential to earn GBP200 per month on top of your monthly salary.
Starting with us on 04th March 2024 or 08th April 2024
Hybrid working available with up to 3 days working from home after 3 weeks initial training onsite at our Chester Head Office!
Joining us during our busiest season, you will be trained up by our dedicated Training Team before hitting the ground running as we experience a boom in bookings across the business. Making up one of our newest Teams in our COR function, you will be advising and caring for our Customer and Owner base within a team where each and every team member is nurtured and coached to become true experts in their area.
Building long standing, trusting relationships with our Customer and Owners, we are looking for those who put customer-relations first and strive to make each experience a positive one.
Day-to-day you will be communicating and liaising via telephone or email, finding a solution satisfactory to all parties on a range of issues before, during or after a holiday takes place. You will also be showcasing your personality to ensure our customers have the best experience possible whilst holidaying with Sykes Cottages whilst being a valued member of our fantastic team.
Alongside a starting salary of GBP22,308 from 1st April 2024, you will make the most of OTE of us up to GBP200 pcm as well as some extra perks built around your health and well being:
- Full training from our dedicated Training Team to ensure you are set up for success
- Shifts covering 5 days out of 7, either 9am-5.30pm or 10.30am-7pm
- Fantastic career progression and opportunities to grow and develop your skills
- 33 days annual leave incl bank holidays plus your Birthday off + two paid volunteering days per year
- An enhanced maternity and paternity policy
- Dedicated training and personal development opportunities
- Study support available for additional qualifications, courses and accreditation's
- Numerous well being initiatives incl 24/7 access to mental health support,
- Free weekly breakfast + on-site gym at our Chester HQ
We know what kind of people we want in our team and are welcoming those who are friendly, confident and with a natural flair for organising, resolving and dealing with problems, if this sounds like you, get in touch!
Please note: We are unable to offer remote working arrangement for this position, candidates must be able to travel to our offices for a minimum of two days per week. We are unable to offer sponsorship at this time, candidates must therefore also hold valid right to work in the UK.
