Customer Service Assistant, Shell Ockbrook, Borrowash bypass, Derby DE72 3HN
At the moment we are we looking for someone for a zero hour contract to cover holidays and sickness with the possibility of having something more permanent.
Our Shifts are:
6am-2pm
2pm-10pm
10pm-6am
Immediate start available.
Our Customer Service Champions make sure that our service station is always a welcoming place for customers. They keep it clean and safe, with everything working well. Above everything, they enjoy helping customers to have a great day. Responsibilities include:
- Welcoming and greeting customers.
- Providing great customer satisfaction through excellent service.
- Keeping the station looking great.
- Maintaining a fully stocked store.
- Understanding customers’ needs and wants.
- Recommending and displaying items that match customer needs.
- Managing point-of-sale processes.
- Receiving new stock.
- Knowing about our products and sharing that knowledge with customers.
We are looking for people who will always be friendly and welcoming to customers, giving them full attention and treating them as guests. Other important qualities are:
- Looking professional and well-presented.
- Working well under pressure and without constant supervision.
- Knowing all about the products we sell and being ready to explain them to customers.
- Being a great communicator – talking with customers and taking time to understand what they need.
- Being sincere and positive at all times.
- Must be over 18
- Must be able to drive or have reliable transport
Job Type: Part-time
Pay: £10.18-£11.42 per hour
Expected hours: No less than 8 per week
Benefits:
- On-site parking
Schedule:
- 8 hour shift
Experience:
- Retail sales: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person