We are looking for a Payment Processing Administrator to join our Finance team in Sheffield. This role will be instrumental in driving forwards the efficiencies and effectiveness of the team.
You will be assigned your own portfolio of retailers and clients. As part of a small team flexibility, tenacity together with excellent communication, organisation and time management skills will be essential.
The hours of work for this role are 27.5 per week, Monday - Friday 9am - 2.30pm.
Your main responsibilities
- Answering incoming calls from Customer Sales Representatives and the issuing of passwords to enable daily sales
- Answering incoming calls daily and processing card payments from both Customer Sales Representatives and Customers
- Back up to the team (as & when required) with the collection of overdue debt, payment processing and general admin within the revenue department and throughout the office
About you
- Ability to establish and maintain internal and external customer relationships at all levels
- Calm and professional manner
- Team player with proactive positive attitude
- A systematic approach and an eye for detail
- Ability to make judgements on need for consultation and escalation
- Competent and experience of using a variation of software systems
- The above position may appeal to an ex- call centre worker where they have been used to a high level of calls on a daily basis
What next?
If you are looking to launch, or grow, an exciting career in a company that values progression and development! Choose “Apply now” to fill out our short application and submit your CV!