Address
Form of work
SalaryThe following are the core responsibilities of the PCN Digital and Transformation Operations Assistant. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels. a. To maintain and enhance collaborative relationships across the PCN, as guided by the PCN Manager and Clinical Director b. Being the first point of contact for PCN roles to support with operational queries and support to do their day to day roles. To manage records for staff in the PCN and ensure reporting on staffing is up to date. c. Effectively present and communicate data to practices and PCN staff at all levels to increase understanding of operational challenges d. Manage staff availability for services and administer rotas for projects in the PCN e. To undertake calendar management and effectively organise meetings and events. f. To support with minute taking at meetings and ensuring these are communicated to the various teams in a timely manner g. To maintain, improve and develop administration systems involving proficient use of MS Outlook, Teams, Word, Excel, PowerPoint ability to touch type. h. To support with maintenance of PCN website, creating posters and flyers for communication about services and managing social media i. To monitor performance of the PCN through contract performance databases to help the PCN successfully achieve the requirements of the PCN Network DES. j. To process documentation, file and store records, project plans and data as required k. To provide general administrative support to the PCN Manager in their role l. To support the Clinical Directors with general administrative tasks as requested m. To support in the delivery of PCN Network DES and other service requirements and targets on behalf of the PCN n. To undertake all mandatory training and induction programmes o. To contribute to and embrace the spectrum of clinical governance p. To attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed q. To contribute to public health campaigns (e.g., flu clinics, health cafes, drop ins) through advice or direct care r. To maintain a clean, tidy, effective working area at all times s. Ordering supplies in the PCN
