Address
Form of work
SalaryJob Description
Post Title: Customer Service Assistant
Location: Inverness
Hours: 35 Hours Per Week
Duration: Permanent
Salary: £23,587.20 - £25,953.20 p.a.
Salary placing will normally be at the first point of the scale.
ContactPerson: Stirling McKellar Tel: 01463 785175 / Alex Watt Tel: 01667 458570
JobPurpose: To support, manage and assist in the delivery of a professional and efficient frontline service throughout the Customer Service network. Resolving customer requests for service and information and assisting in the day to day operation of the Customer Services office. Specific duties may vary from location to location.
Please APPLYONLINE. If you are unable to apply online and you wish to request an offline application pack, please contact Business Support, T: 01955 608279 (24 hour voicemail) quoting the post reference number above.
Please find the Job Description below.
The Highland Council understands that diversity fosters creativity and innovation. We are committed to equality of opportunity, and being fair and inclusive. We welcome applications from people from all backgrounds, representative of the communities we serve and particularly encourage applications from candidates who are likely to be under-represented in our workforce.
As a disability confident employer, we guarantee to interview all disabled applicants who meet the minimum essential criteria requirements for the post.
Shortlisted applicants will normally be contacted by email, unless otherwise stated. Please check your emails regularly, including your junk/spam folder.
Requirements
Recent and relevant Experience of delivering a customer focused frontline service to the public in an office environment.
