Customer Service Associate - Mandarin

A leading Foreign Exchange are seeking a bright Customer Service Associate, Mandarin speaking. You will be employed on an ongoing temporary basis for a minimum twelve months. You will be based near Victoria, in office three days a week and two days from home. Hours are 8:30 – 5:30 Monday to Friday.
WHAT YOU’LL DO
You will be supporting the team with client communication and administration. This role is intellectual and requires strong punctuality.
Day to day duties:

• Client communication, phone, live chat, mailbox
• Admin support for the relationship manager
• Compliance, onboarding and verification checks
• Calculating rates and percentages
• Data entry and proof reading
• Updating the database

WHO YOU ARE
You must have outstanding written and verbal communication skills, good numerical understanding and excellent client service skills.
Requirements:

• University degree or equivalent
• Fluent in Mandarin and English
• Good use of Microsoft packages
• Excellent commination, written & verbal
• 6months+ office experience
• Strong work ethic
• Ability to multitask and prioritise workload
• An interest in Financial Services

If you are interested, please apply today.
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