Address
Form of work
SalaryGroomfield Recruitment is looking for a Customer Service Co-ordinator on behalf of their client based in Fazeley, Tamworth.
This is maternity for 6 to 12 months
Pay: 14.63 Per Hour (Annual Salary of 27,000)
Working Hours: Monday to Thursday 08:30 to 17:30, Friday 08:30 to 13:00. (Friday you will be working from home)
Contract Length: 6 to 12 Months (As this is maternity cover)
Duties Include:
- Taking orders from customers via telephone or email from internal and external customers
- Maintain an up-to-date and accurate price list that is used for every order/inquiry
- Updating sales order schedules and liaising with customers/account managers and works personnel regarding delivery requirements
- Checking, resolving, and advising against order progress procedure
- Preparing and issuing credit notes
- Regular monitoring of quotations
Person Specification:
- The ideal candidate will be confident liaising with both internal and external customers and have an excellent telephone manner whilst understanding the importance of outstanding Customer Service.
- You would have also had previous experience in a Customer Service role or similar.
- Strong IT skills particularly in Excel are crucial.
- Training will be provided
- Ability to work fast-paced when needed within the business
If you are interested, please apply now!
