Customer Service Coordinator

CUSTOMER SERVICE COORDINATOR
DUNDONALD
Up to £23,000
12MONTH FTC
A thriving Institution based in Dundonald is looking for a Customer Service Coordinator to join their fast-paced, exciting team.
ABOUT THE ROLE
The Customer Service Coordinator will be providing an effective and efficient service to customers and supporting the sales team.
BENEFITS
Enjoy a great work-life balance with 25 days annual leave (plus bank holidays). Some extra benefits include employee discounts, health care packages, holiday purchase schemes, season ticket loans, cycle to work schemes and much more!
RESPONSIBILITIES
As a Customer Service Coordinator your key duties will include:
• Receiving enquiries via email and telephone and responding appropriately
• Updating systems with relevant and accurate information
• Supporting the Sales team when required
• Providing support with processing of new proposals, including checks on AML and Credit
• Processing deposits and initial payments on the system
• Ensuring all relevant internal checks and reviews are completed accurately and in line with company procedures
REQUIRED SKILLS & EXPERIENCE
To be considered for the role of Customer Service Coordinator, you must have:
• Previous office-based Customer Service or administration experience
• Educated to GCSE level with passes in Maths & English as a minimum
• Excellent communication and relationship building skills
• Understanding of Microsoft Excel
• Problem solver
• Ability to multi-task and prioritise during busy periods
• Ability to work independently as well as part of a team
NEXT STEPS
If you’re interested in becoming a Customer Service Coordinator apply today with your current CV. Our team will review your application to see if it’s a match and get in touch to learn more about you. If you aren't contacted within 7 days, please assume your application was not selected.
Why wait? Don’t miss out!