Customer Service

Responsibilities

• Provide excellent face-to-face Customer Service by assisting customers with inquiries, requests, and concerns
• Maintain a welcoming and professional environment in the Customer Service area
• Handle customer transactions accurately and efficiently
• Assist in resolving customer complaints and issues in a timely manner
• Keep abreast of product knowledge and promotions to provide accurate information to customers
• Process customer orders and returns according to company policies and procedures
• Maintain cleanliness and organisation of the Customer Service area

Requirements

• No prior experience necessary; comprehensive training will be provided
• Excellent interpersonal and communication skills
• Ability to remain calm and composed under pressure
• Strong problem-solving abilities
• Previous experience in retail or Customer Service roles is advantageous but not essential

This is an exciting opportunity for individuals who are passionate about delivering exceptional Customer Service in a face-to-face setting. If you are friendly, enthusiastic, and enjoy helping others, we would love to hear from you. Only candidates who closely match our requirements will be contacted for an interview.

Job Type: Full-time

Salary: £21,109.00-£22,434.00 per year

Benefits:

• Company events
• Employee mentoring programme
• Free or subsidised travel
• Referral programme

Schedule:

• Monday to Friday

Supplemental pay types:

• Commission pay
• Performance bonus

Language:

• English (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person