Customer Service Representative

Customer Account Manager

• £25,200
• Mon - Fri 8am - 4pm / 9am -5pm
• Liverpool / Hybrid Home working

An excellent opportunity for a customer focused professional to co-ordinate and manage key customer accounts across the UK & Europe within a fast paced business within the beauty industry. This is an exciting opportunity to join a professional organisation that are entering a period of growth and expansion and are looking to develop their staff for further opportunities within the company.

This role would be ideal for someone currently working within the beauty industry who is looking to use their transferable skills within a new role (beauty therapist, beauty counter sales assistant etc).

This role will also offer the opportunity to work from home on a hybrid basis following successful completion of the initial probationary period.

The salary for this role is £25,200 per annum.

Job Description:

• To liaise with customers to build strong relationships
• Pro-actively managing a portfolio of customers by ensuring the customer's needs are understood
• Building and retaining lasting internal and external customer relationships
• Ensure service delivery is exceptional on every occasion

• To accurately record sales orders received by telephone and e-mail for order processing.
• To deal with enquiries from customers by providing details on products, samples and prices.
• Provide sales support for the team, incorporating all administrative elements and contact.

Behavioural characteristics required:

• Professional attitude
• Excellent attention to detail and strives for accuracy
• Exceptional organisational skills
• A can do positive attitude
• Strong verbal and written communication skills
• Approachable and Customer Service manor

If you wish to apply for the position please send a copy of your CV to (url removed)

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.