Address
SalaryCompany: Certas Energy
Req ID: 6743
Salary: DOE
Location: Carms., GB, SA33 4BN
Contract Type: Permanent
Date Posted: 19 Jan 2024
Description:
Recruitment for this role is carried out locally. To apply for this position, please follow the link here
Customer Service Representative
We are looking for a Customer Service Representative to join our team in our St Clears office.
Working as part of our Domestic Sales Team, our Customer Service Representatives work in a fast paced environment and face different challenges every single day. Through high performance and putting our customers first, you will have great prospects for progression and additional training opportunities.
Our Customer Service Representatives are responsible for maintaining the relationships of our domestic customer base. Handling inbound calls and emails, you’ll be responsible for the customer journey and ensuring each account is maximised to its full potential. The customers you will assist in this role are our large buying group clients, so great communication skills and customer focus is essential.
As a Customer Service Representative for Certas Energy you’ll have access to:
- Competitive basic salary
- Progression opportunities
- Brand discounts through Certas group scheme
- Buy, Sell, Carry Holiday scheme
- Life assurance scheme
- Pension scheme
- Gaining experience with a leading fuel brand in the UK
Are you a Certas Energy Customer Service Representative? We’re looking for:
- Minimum of 6 months in a Customer Service environment or similar
- No sales experience necessary as full training will be given
- Strong negotiation skills are desirable
- Confidence in own ability
- Ability to handle objections
- Ability to work with autonomy
- Resilient, persistent and tenacious
