Address
Form of work
SalaryCustomer Service Advisor
Outskirts of York
Hybrid / remote working available
Hours - Monday - Saturday (Saturdays are 1 in every 3 weeks) around 1 per week.
Salary From £22,308 dependant on experience
Benefits -up to 33 days’ holiday plus long service increase, up to 5 days’ annual paid sickness leave plus long service increase, hybrid / remote working, flexible hours, family friendly benefits,
employee assistance programme, private health insurance, free staff gym (open 6am to 8pm)
free parking, onsite kindergarten (discounted fees available), staff policy discount, workplace pension scheme
WHO WE ARE LOOKING FOR
You will be a kind, cheerful, individual looking to take on a challenge and will have:
- A strong work ethic, which will thrive in a fast paced and busy working environment
- A customer centric focus
- Ability to navigate bespoke computer systems
- Excellent communication and interpersonal skills
- Effective teamworking and organisational skills with a strong attention to detail
- Excellent time management
WHAT THE ROLE ENTAILS
Reporting to a Customer Contact Team Lead, the CC Advisor role will include, but not be limited to, the following duties and responsibilities:
- Establishing new customer policies
- Servicing and administering existing customer policies
- Liaising with brokers in the administration of their customer requirements
- Developing and maintaining a rapport with customers to actively encourage a strong brand relationship and customer retention
- Advancing your learning and development
Due to the volume of applications we receive if you have not heard from the managing consultant within 1 week please assume you have not been short listed.
Kube Recruitment Solutions Ltd. is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.
Kube Recruitment Solutions Ltd is acting in the capacity of an Employment Agency for permanent appointments.
