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SalaryJob Title: Customer Service Advisor
Department: Motor General Insurance
Start Date: 12th February 2024
Location: Office located at Quorum Business Park, Benton Lane, Longbenton NE12 8BT
Benefits:
- Blended Working Model: After completing training onsite and being fully competent in your role you will have the choice to be office based or to hybrid work from home via our blended working model.
- Holiday Entitlement: generous holiday entitlement of 7.2 weeks, including bank holidays.
- Wellness Resources
- Pension Scheme: up to 7.5% contributions match.
- Life Assurance
- Exclusive Discounts
- Family Friendly Policies
Salary: Starting salary of £10.95 per hour plus opportunity to earn bonus up to 10%
Shifts: 36 hours per week Option 1 - Compressed rotation - Wednesday 8-8pm, Thursday & Friday 9-8pm, Saturday 9-2pm.
Option 2 (2 week rota week 1) - Monday - Thursday 10am - 8pm, (week 2) Monday - Thursday 11am-7pm, Friday 11am - 6:45pm
Working in our General Insurance department support customers with their motor insurance needs.
You will be supporting customers who hold a policy with us and servicing their needs, including making changes to their policy.
You will be interacting with customers to provide information in response to inquiries about products and services.
You will need:
- The ability and experience to make decisions based on information presented
- Excellent written and verbal communication abilities, listening and empathy skills
- Comfortable with technology and the ability to use Microsoft Office
- A passion for delivering an excellent customer experience and finding the best outcome for our customers
If you are interested in this fantastic opportunity with our client, get in touch with CCA Recruitment Group as interviews happening now!!
Disclaimer
CCA Recruitment Group is an employment agency with a legitimate interest in providing work finding services. Please be advised that by submitting your CV to CCA Recruitment Group, directly or via any of our job advertisement platforms, and all telephone calls may be recorded for training and auditing purposes, personal data will be held on our secure internal CRM system for a maximum period of 24 months. The personal data contained therein will not be shared with any third parties without your express consent. As an individual, you have the right to withdraw consent at any time. Following a period of 5 years inactivity your CV will be deleted permanently from our database.
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