Customer Service Representative

Are you an outgoing and friendly individual with experience working in the Customer Service industry? Are you seeking a role with excellent developmental and growth opportunities? Then this could be the ideal position for you.
My client collaborates with world-leading advisors and employers to provide workplace pension schemes to over 9,000 organizations. They are proud to be the UK's largest investment platform and are seeking to expand their Customer Service team with passionate, driven individuals.
As a Customer Service Representative, you will serve as the initial point of contact for all inbound calls, ensuring that our customers receive accurate information to help them make informed decisions about their financial future.

WHY APPLY

• Competitive starting salary of £22,000.
• Performance-related bonus scheme.
• Pay increases based on regular performance reviews.
• Hybrid working arrangement following probation.
• Flexible Benefits including Private Pension, Critical Illness Cover, Life Assurance, Company Pension
• Comprehensive 6-week developmental training program.
• Subsidized on-site restaurant (including a Costa Coffee outlet!)
• Access to a fully equipped on-site gym with fitness classes and a 5-a-side football pitch.
• Generous 25 days of annual holiday plus additional office closure days.
• Engaging company events and skills workshops.

ABOUT YOU

• You have a genuine passion for interacting with people and possess a natural inclination to help and support others.
• Proven experience working within an inbound telephony environment is essential.
• Experience working within a regulated industry is mandatory.