Address
Form of workMpeople Recruitment are currently seeking a Customer Service & Sales Administrator on a Part-Time basis to join a well-established business based in Oldham.
- Location: Oldham (OL1)
- Salary: In the region of £11.54 per hour / £15,002 per annum
- Hours of work: 25 hours per week, Monday to Friday (5 hours per day).
The Customer Service & Sales Administrator will be responsible for all aspects of customer relations, with a particular focus on bespoke product sales, providing an excellent Customer Service experience, and building/maintaining strong customer relationships. This person will be responsible for covering online and in person sales, so providing first-class Customer Service face-to-face, as well as via email and telephone.
Duties will include and not be limited to:
- Customer service – face to face, telephone and via email.
- Sales order processing
- Following the customer order from the sale through to completion, and problem solving if any issues crop up along the way
- Dealing with new and existing customer enquiries, and using your product knowledge in order to advise on products
- Attending events – these are irregular but frequent, and as this is a small business the responsibility to attend these events is split throughout the team in order to ensure sales opportunities are maximised
- Liaising with suppliers as required
- Relaying customer questions, concerns and feedback to the warehouse team and management team
- Any other administrative duties as required within the business
Skills & Attributes Required:
- Experience of office-based Customer Service is preferred
- Going above and beyond to deliver a high quality of Customer Service
- Efficient organisational and prioritisational skills
- Problem-solving
- A positive and enthusiastic ‘can do’ attitude
- A great team-player
Please note that Mpeople Recruitment cannot always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search.
