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Form of work
SalaryCustomer Service and Stock Coordinator
My client in Letchworth is looking for a new member to join their team. You will be providing excellent customer experience ensuring a smooth delivery from warehouse to consumer.
Position: Customer Service and Stock Coordinator
Type: Temp to Perm
Salary: Starting at GBP23,000, increasing to GBP25,000 after 6-month probation
Working Hours: 8:30am - 5:00pm, 37.5 hours per week
Role Overview:
The Customer Service and Stock Coordinator manages the movement, processing, and dispatch of goods within a dynamic, fast-paced environment.
You ll be speaking with customers daily to update them on their goods and understanding their requirements and liaising with the warehouse for stock.
Responsibilities as a Customer Service and Stock Coordinator:
- Manage incoming and outgoing goods using a Warehouse Management System
- Oversee daily processing of over 100 orders from a large SKU inventory.
- Communicate with clients to understand and fulfil delivery requirements.
- Communicate with Warehouse Manager for intake, picks, rework, and urgent dispatches.
- Generate reports on stock movements, batch details, and product "Best before end" dates.
- Assist in stock audits and spot checks; produce relevant reports.
- Trace product movement for recalls or stock inquiries.
What you will need as Customer Service and Stock Coordinator
- Excellent communication skills verbally and written
- Confident computer skills
- Organising your time well and multi tasking skills
- Excellent attention to detail
