Address Kirkland Associates have a fantastic opportunity to work with our client based in Coalville. We are looking for an experienced Customer Service professional who is confident dealing with all levels of customer enquiries to join our client on a full time, permanant basis.
Monday-Friday, 9-5.
£26,000-£28,000
The Role:
Monday-Friday, 9-5.
£26,000-£28,000
The Role:
- Respond to all customer enquiries in a timely manner
- Deal with all esculated complaints
- Liaise both B2B and B2B
- Liaise internally between departments to ensure all teams are aware of delivery lead times
- Provide regular updates to management regarding Customer Service
- You must have office based Customer Service experinece
- Experienec in a team leader or supervisor role
- Experience resolving complaints and having difficult conversations
- Strong communicator
- Strong IT skills.
