Address
Form of workDo you enjoy building positive customer relationships and driving positive results?
Are you looking for an exciting opportunity to join a branch that offers excellent progression and training opportunities?
Jewson Partnership Solutions (JPS) in Dukinfield is looking for a Customer Services Supervisor to join the team. This is an exciting opportunity to join and help develop our branch. At JPS we specialise in providing building material solutions for our customers in the Public Sector such as Housing Associations and Local Authorities. Our Dukinfield branch works in direct partnership with Jigsaw Homes Group. Please visit (url removed) for more info on what we do!
Is this role right for me?
First and foremost, we always want to recruit great people that really understand our values and ways of working. Experience within our industry is not essential, we are committed to providing you with the full tools and support required to carry out your role within JP.
So, if you have a passion for leading and developing a team, supporting your customers, taking the time to understand others and embracing differences, can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit!
Location: JPS Jigsaw, Outram Rd, Dukinfield SK16 4XP
Working Hours: Monday-Friday 7:30am-17:00pm. (Full time and permanent role).
What will I be doing?
Our Customer Services Supervisors are an important contributor to the teams shared success and an essential part of our Customers positive experience with us. In order to support our customers and deliver a great service you will;
Act as first line support to the Branch Manager & Assistant Manager to lead and support the team to deliver success and suggest opportunities for continuous improvement
Get to know our product lines and services in order to make the most of all customer interactions in line with our JPS Values
Maintain stock levels, carrying out regular stock counts in the warehouse
Use our systems to process customer orders, arrange deliveries and keep customers updated throughout their journey and also act as a point of contact for customers who have any issues or queries
Lead your team to make Health & Safety a priority and demonstrate how you can keep yourself and others safe at work
About Us
This role is working with Jewson Partnership Solutions part of the STARK Group. We are a leading building materials distributor in Northern Europe. We connect suppliers of heavy building materials with the professional craftsmen who build, renovate, and maintain the cities of tomorrow.
At STARK Group, we have a strong culture that is built on passionate and dedicated people who thrive in taking responsibility and challenging status quo. We are convinced that our continued success relies on the diverse skills, experiences, and backgrounds that our employees bring to their everyday work.
The value of equal opportunity is embedded in the way we do business and retain talent groupwide. In our commitment to diversity, we welcome everyone with respect and an open mind.
We'd love to hear from you! Hit apply and a member of our dedicated recruitment team will be in touch.
