Quality Assurance Officer

Good Afternoon,

I am currently representing Kingston Council, who are offering an initial temporary contract for a period of 3-6 months with a view to be extended or offered a permanent position for the right candidate. The rates are negociable.

We are looking for a Quality Assurance Officerthis role will be: KT1 1EU

The right candidate will:

• This role is responsible for monitoring, review and reporting of ASC service providers quality by liaising with service users, carers and service providers to ensure the quality of services commissioned.

• This role captures service user and carer feedback, maintains frequent contact with specific service providers, and collates information and intelligence to inform safeguarding, contract management, commissioning, and procurement activity.

• Collate Quality Assurance information and intelligence from variety of sources including, audits, observations, engagement with service users, carers and service providers through in person visits, telephone and questionnaires to inform safeguarding, contract management, commissioning and procurement activity.

We require the following:

• Experience in and good knowledge of undertaking quality monitoring activity within the social care market.
• Good understanding of the operating environment of health, social care, regulated services and the community and voluntary sectors
• Building effective relationships across departments and with wider partners and key stakeholders
• Knowledge of Safeguarding ASC procedures and when to instigate them
• Ability to interpret and explain complex data
• Able to accurately record, gather and collate clear evidence based information
• Understanding and awareness of key legislation for Public Sector social care, including health, housing and social care

To discuss this opportunity further please send over an up-to-date CV and give me a call on (phone number removed)

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee.

IF THIS ROLE IS NOT APPLICABLE TO YOU, BUT YOU ARE LOOKING FOR ROLE, PLEASE SEND OVER YOUR CV AND I WILL CHECK WHAT ROLES I HAVE AVAILABLE.

Look forward to speaking with you soon,