Address
Form of work
SalaryCustomer Service Team Leader
Up to £31,000
Southall
We are on the lookout for a Customer Service Team Leader to join one of our lovely clients who are based in Southall!
We are looking for someone who has experience supervising a Customer Service Team, along with excellent communication and organisation skills and who enjoys working in a busy working environment!
Do you have experience supervising a Customer Service Team? Do you have excellent communication skills? Do you have Customer Service experience?
If this sounds like you
APPLY TODAY
Customer Service Team Leader Duties:
- Carry out one to ones and appraisal reviews
- Creating development plans for employees
- Produce performance reports
- Manage rotas and annual leave requests
- Conduct investigations and disciplinaries when needed
- Handle customer escalations and complaints
Customer Service Team Leader Benefits:
- Parking
- Bonus
- Pension
