Retail Customer Service Team Leader

Job Title: Retail Customer Service Team Leader - Multi-Brand, Non-High Street Environment
Location: West London
Salary: £28-34k. Competitive, with Excellent Career Progression Opportunities
Our client are looking for someone to join their dynamic team in a fast-paced, multi-brand environment that isn't your typical high street setting. We're looking for a Customer Service Team Leader to lead and inspire in a highly customer-focused and people-centric atmosphere. If you thrive in a non-traditional setting and are ready for a role that values personality and behaviours, this is the opportunity for you.
Responsibilities:
- Lead and motivate a Customer Service Team in a non-high street, multi-brand environment.
- Foster a highly customer-focused culture, ensuring exceptional service delivery.
- Demonstrate a people-focused approach to management, encouraging team collaboration and growth.
- Oversee day-to-day operations, ensuring efficiency and exceeding service standards.
- Contribute to the development and implementation of Customer Service strategies.
Requirements:
- Proven experience in a Customer Service leadership role.
- Strong interpersonal skills, with a people-focused management approach.
- Ability to thrive in a fast-paced, dynamic environment.
- Demonstrated commitment to exceptional Customer Service.
- Excellent communication and problem-solving skills.
Benefits:
- Competitive salary with opportunities for career progression.
- Unique, non-high street working environment.
- Emphasis on a people-focused approach to management.
- Collaborative and supportive team culture.
- Additional benefits [optional].
How to Apply:
If you're ready to take on a leadership role in a unique and dynamic setting, we want to hear from you!
Join our client in delivering outstanding Customer Service in a non-traditional, multi-brand environment!
Mandeville is acting as an Employment Agency in relation to this vacancy.