Customer Service Team Member

We are currently recruiting for a talented Customer Service Assistant / Team Member to work at Club 3000 Bingo in Mansfield. You will need to be friendly, enthusiastic, and passionate about delivering excellent Customer Service and standards. The role will be for 23 hours per week, including evenings and weekends.

Starting hourly rate is £11.50 and there are higher hourly rates available for different roles, once fully trained.

The Role may include:-

• Provide excellent Customer Service
• Meeting and greeting Customers
• Serving and cleaning down on our licensed bar
• Providing help and assistance to customers
• Selling Bingo Books/packages
• Giving change
• Checking and verifying claims during bingo sessions
• Providing Customer Service on the bingo hall floor
• Serving/preparing food in our diner
• A willingness to call bingo once you have been fully trained in this area

The Person

• Due to licencing laws for gambling in the UK, applicants must be over 18.
• Customer service experience (ideally in bingo or in the hospitality/entertainment industry)
• Good communication skills
• Cash handling experience
• Experience of working with food and beverages
• A good work ethos
• Are you happy to help out and go the extra mile?
• Punctual
• Hard working
• Able to work flexibly across the week as work pattern will include evenings and weekend shifts.
• And have a smart appearance

Job Types: Part-time, Permanent

Pay: From £11.50 per hour

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• Free parking

Schedule:

• Holidays
• Weekend availability

Work Location: In person