Operations Customer Service Associate
Nottingham
Ability to provide Customer Service to existing customers over the phone, webchat & Email.
Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude in a high-volume production environment.
Should follow various communication scripts/canned responses/email templates when communicating to the customers.
Ability to handle a high volume of calls, chats, and emails with varying degrees of questions or concerns.
Should be customer centric and be focused on delivering excellence.