Customer Service - Wfh

Start Date: 13.05
Role Profile:
Contract: Temporary to Permanent
Hourly Rate: £11.44ph- Paid Weekly
Hours: Full Time, Monday - Friday fully flexible between 8am-6pm;
Paid Training: Full time training 9am - 5pm
You will work from home once training is complete
Role Overview:
We are looking for confident, energetic individuals for a Customer Service role in the Area of Dudley. This role involves taking inbound Customer Service calls; no Sales!
As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.
Our client is looking for a confident communicator.
This is an amazing opportunity with possibilities of progression and growth.
Responsibilities:

• Build rapport with customers in a consultative manner

• Listen to the customers needs to ensure a positive and unique solution to their queries

• Provide exceptional Customer Service by demonstrating in-depth knowledge of the services the company provides

• Ensure all administration is completed accurately

Customer Service Experience is required for this position.
If you are interested, please apply now!