Customer Services Assistant Part Time

Job Title: Branch Assistant /Customer Services Assistant
Location: Kettering
Role Type: Permanent / Part Time - 20 hours
Our client has a new opportunity for a Part timeCustomer Services Assistant to work in their busy branch in Kettering.
Key Responsibilities:
· Deliver exception customer service
· Deliver competent till management service
· Demonstrate a full knowledge of the clients products (full product training will be provided)
· Ensure that correct policies, processed and procedures are followed at all times
· Take ownerships of your training and development and proactively drive this
· Commitment to the business objectives and contributing to these accordingly
· Provide help and support to customers and colleagues where required
· Ensuring the customer journey results in good customer outcomes
· Security of customer data
· General administration
Key skills
· Good customer service skills gained in a customer facing role
· Highs levels of accuracy and numeracy
· Flexible & adaptable
· Sense of community
· Passionate about what you do
Working hours:
Monday, Tuesday, Thursday and Fridays. 9am 2pm (20 hours).
Saturdays on a rota basis, 8.45am-12.15pm 1 Saturday per month, all Saturdays are worked at the Market Harborough and travel time and expenses will be paid.
Please apply for immediate consideration to .