Address
Form of workCustomer Service/Sales Executive
Salary/Rate: Competitive package based on experience
Job type: Permanent
Location: Blackburn, Lancashire
Description: We are on the look-out for an established Customer Service/Sales professional with a solid track record of success. You must be able to work under your own initiative and have a determined attitude, as well as the ability to organise the day to day activities of managing accounts, upselling and delivering tangible results. A sound understanding of selling techniques, coupled with excellent communication and relationship building skills, plus a confident telephone manner are essential. For the right candidate this role could develop into a more senior internal role. The ability to make an increasing contribution to the work of an established team is essential. We are a leading manufacturer and supplier of pressure care equipment to the NHS and Care Home sectors, so experience selling in this area would also be an advantage, although not essential.
Key responsibilities: • Work in collaboration with other members of the team and business development team to identify sales leads, close of potential orders, provide support and set up meetings. • Maintain existing customer relationships and grow the accounts. • Build a strong, in-depth product knowledge to understand the features and benefits of products. • Contact prospective clients and speak to decision makers. • Maintain and update the CRM database to ensure the accurate collation of data. • Achieve targets. • Efficient administration of quotes/orders.
Essential requirements: • Experience in a Customer service/Sales/telesales capacity with a track record of hitting targets. • Sound literacy & numeracy skills. • Confident telephone manner and a good 'people person' - able to build rapport. • Passion for selling and motivated by achieving targets. • Previous account management experience. • Able to work on own initiative. Desirable experience: • Experience in the NHS, care home or healthcare sector. • Experience of sales, both cold and warm. • Excellent presentation skills
