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Customer Care Administrator, Hove, East Sussex, £24000 plus performance related bonus up to £1k (no sales), hybrid working for friendly, and team orientated established business, permanent opportunity.
nOur client is ideally looking for someone with a couple of years' customer service/admin experience that they can train up to understand their industry. Cultural fit, sound educational background and the right attitude are just as important as experience. Strong academic background preferred, ideally at graduate level or equivalent.
nMust be happy dealing with business customers over the phone and all the associated administration that brings. Full training given. Must enjoy building relationships with customers and have good rapport and listening skills.
nThe Customer Care Administrator role in Hove is highly varied, challenging, requiring you to take on early responsibility and to be hard-working, energized, and efficient by nature. There is some telephone work (it's not a call Centre), plus emailing, interaction with clients and colleagues. Teamwork is essential as well as the ability to work independently. The ability to be empathetic to any client issues and work under pressure is important. Basic knowledge of MS Word, Excel, and Outlook.
nThe Customer Care Administrator is a full-time role working Monday - Thursday 8.30 - 5.30pm and an early finish on a Friday 8.30 - 4.15pm, £24000, split 2-3 days office/home based, parking available on site. You will be rewarded with a sociable environment, non-corporate office, lots of incentives including travel and theatre trips. No selling is involved, just fantastic Customer Support for our clients. 20 days holidays, plus birthday off and Bank Holidays, pension, and sustainability initiatives, plus free parking. Immediate interviews.
n nPlease be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.
n nTate is acting as an Employment Business in relation to this vacancy.
nTate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.
