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Form of work
SalaryA growing and highly successful company with ultra modern offices in Fleet, are looking to grow the team within the customer service department.
Tasks will involve:
- Being the first point of contact on the phones and email.
- After product training, be able to assist or escalate. Sometimes deal with complaints.
- Manage the email inbox.
- Monitor the social media and respond to reviews.
- Deal with general administration when required and any other duties in accordance with the needs of the business.
- Gather and record information ensuring the database is up to date and accurate.
- Update team members with the latest info.
- Forward thinking go-getter
- A passion for excellent customer services
- Accurate administration skills
- Problem solving skills.
- Detail orientated.
- 25 days plus holiday
- Bonus 10% of salary
- Pension
- Private Healthcare
- Development and progression
- 37.5 hours a week, hybrid working 3 days in the office, Monday to Friday.
Please only apply if you live within 12 miles of Fleet
