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SalaryAre you determined to make a real difference to the experience of our customers? Are you passionate about the environment and managing our resources sustainability? It is a great time to join us as we refresh our approach to customer service, and continuously improve our waste management service.
This brand-new role will be supporting the Waste Management and Customer SupportTeam Manager with the management of a team of Customer Support professionals, delivering excellence in customer service, and enhancing the Waste Management Team’s approach to community engagement.
We are looking for a positive and creative individual who can effectively and efficiently support the development and delivery of a new approach to customer interaction. You will use your expertise in customer service to deliver positive outcomes for our service teams and customers. Your passion for effective communication and engagement will result in improvements in the delivery of, and interaction with, our services.
Voted UK Council of the Year 2022 and assessed as a ‘very impressive Council’ in a 2022 Peer Review, South Staffordshire Council is a great place to learn, progress your career and make a difference, and is recommended as a place to work by over 95% of our employees.
Our benefits:
- Free staff car parking
- Located close to Codsall and Bilbrook train stations and M54/M6
- Casual car user allowance
- One relevant professional fee paid per annum
- Flexible and hybrid working
- 28 days annual leave rising to 32 days after 5 years continuous service
- 10 bank holidays
- 15 flexi leave days (once accrued)
- Career average pension scheme
Closing Date for Applications: Sunday, January 21st 2024
Interviews will take place during the week commencing Monday, January 29th 2024
