Address
Form of work
SalaryVANRATH are delighted to be assisting a leading Clothing organisation with the recruitment of a Customer Service Representative.
This company has a fantastic reputation, and is renowned to be one of the best employers in NI. This role will suit someone with relevant experience, who wants to join a fun and exciting team.
Monday - Friday - 8.00am - 5.30pm- Office based Ravenhill Road - East Belfast.
Salary
£23,000 - £26,000+ Fantastic Benefits Package & Future Opportunities
Responsibilities
Liaise with customers. Issue full documentation in respect of Sales Orders
- Receiving orders from customers and confirming receipt to the customer
- Request freight quotes from transport partners and book collections with partners via on-line portals / email.
- Liaising with the production department to confirm expected despatch date for the order and communicating this to the customer
- Keeping the customer fully informed as to the progress of their order, especially any unforseen changes in the despatch date.
- Notifying the customer when their order has been despatched
- Track & trace shipments and keep customer updated if any issues.
- Despatching of finished goods and invoicing.
The Ideal Person
- Call Handling/Customer Service Experience or Admin experience with Calls involved
- Confident on the phone
- Good attention to detail levels
- Computer Literate
- Great communicator
For further information on this opportunity, or any other jobs in Belfast or wider Northern Ireland, please apply via the link below or contact in the strictest confidence.
‘’In my eyes, VANRATH is the clear industry leader of recruitment in Northern Ireland. With a long history of placements, they have perfected the recruitment trade, which was made very clear to me during my time with them. Whether you plan to find your new role or work directly for VANRATH, you can expect nothing but the best.’’
‘’The team at VANRATH were extremely helpful in helping me find my new role. They kept me up to date on my application and provided excellent advice throughout the interview process. Overall the process could not have gone smoother or any quicker and I would definitely recommend reaching out to them if you are on the lookout for a new role.’’
‘’Vanrath were massively helpful in helping me secure my new role. They provided tips and example questions for the interviews and were able to get quick feedback.’’
‘’The best agency I’ve worked with to date! They were unbelievably professional and supportive from start to finish. They listened to my needs and found a placement that was perfect for me. VANRATH were thorough and prompt when I had any questions and were a pleasure to speak to, I really can’t recommend them enough.’’
