Data Management and User Support Administrator

Academic Registry

We’re here to create and harness knowledge, to deliver opportunity for everyone.

About the Role

This is an exciting opportunity for a Data Management & User Support Administrator to join Academic Registry at Edge Hill University. Academic Registry is a central support service that serves to provide high quality administrative systems to facilitate the student journey from enrolment through to reward conferral.

The primary function of the role is to provide administrative support to the Data Management and User Support team. To update and maintain high quality Data Management relating to the Student Records System (SRS). With a specific responsibility to support the management of student records, course and module records, ensuring that all outputs from the system are fit for purpose to meet both internal and external requirements.

The role will require the ability to deliver accurate data with attention to detail and to assist in the set-up and maintenance of new course and module data on the SRS following academic validation activity across the University.

To provide support in facilitating institutional business processes through effective development, configuration, and deployment of the Student Records system (SRS) across activity in all Faculties and relevant service areas. To adopt best practice in relation to using the University’s SRS, providing advice, guidance and support in the operation of the system.

The role is varied and requires you to be self-motivated, highly organized, with excellent attention to detail and to be able to work effectively under pressure, to provide and maintain accurate data. You will work closely with faculties and departments and will provide an excellent and responsive service on behalf of the department.

For informal enquiries about this vacancy, please contact: Philip Rowe, Data Support Manager at rowep@edgehill.ac.uk

About You

As Data Management and User Support Administrator you will:

• Have experience in operating a student record system or similar large database
• Have the ability to deliver accurate data and excellent attention to detail
• Have the ability to plan and effectively prioritise a busy workload to defined deadlines
• Be competent in Microsoft Office
• Be able to deliver a high standard of work under pressure, whilst ensuring accuracy
• Have the ability to work effectively on own initiative and as part of a team
• Demonstrate excellent negotiation and communication skills

Internal staff wishing to apply for a fixed term role as a secondment opportunity must discuss this with their existing line manager before applying.

At Edge Hill University we value the benefits a rich and diverse workforce brings to our community and therefore welcome applications from all sections of society.

Rewards & Benefits

• A minimum of 35 days annual leave per annum, (inclusive of bank holiday and University closure days)
• Free foreign language evening classes
• Discounted membership to our onsite state-of-the-art sport and leisure facilities
• Staff benefits scheme, which provides you with discounts across the high street, supermarket shopping, cinema tickets, dining out and more.

• Employee assistance programme with access to free confidential counselling sessions, legal & financial advice, and as health & wellbeing resources.

• A wide range of development programmes to enhance your career.
• Beautiful award-winning on-campus working environment.
• Automatic enrolment into the Local Government Pension Scheme with our employer contribution of 17.8%

Click to view our rewards and benefits package

About Us

At Edge Hill University we believe in the life changing opportunities knowledge can create. Since 1885, we’ve been creating access to knowledge for those who may not have had the opportunity to before.

Today, the effect we have has a far-reaching impact, not just for those who come to study here but for those who work, invest in, and live in our local communities too. So, if you’ve ever wondered if one person can make a difference, simply speak to our alumni, students, and award-winning staff.

Because for us education isn’t about how much you take in. It’s about what you take out into the world.

Inspiring minds and changing futures since 1885,Edge Hill University is “A great success story… an institution that improves and impresses year after year” – Times Higher Education.