Job description
Do you have a passion for Data Quality? Do you want to help develop staff? Do you have the drive to improve the delivery of patient care?
At West Suffolk Hospital an exciting opportunity has arisen to join the Trust’s Data Quality Team. We are recruiting for a Data Quality Facilitator who shares our vision and can be guided by our Trust’s core values of First for our patients, staff, and the future.
This role will be 37.5 hours a week, Monday to Friday, located at Quince House, West Suffolk Hospital, with a mix of hybrid working.
The ideal applicant will possess good analytical skills and be able to work within a growing and evolving team. They will be required to support staff, manage AdHoc queries, provide training and complete the day-to-day validation of patient pathways by following National and Local policies and processes.
This role will allow you to work with experienced NHS employees with a passion for development and a commitment to helping you be the best you can be by providing fantastic learning opportunities and support throughout.
We want to attract individuals who embrace our values of compassion, a commitment to quality of care and working together for patients. These values will guide our decision making and drive our success.
The successful candidate will be able to work both under own initiative and as a team player
Undertake data validation and data cleansing
Support with the improvement in Data Quality
Create data analysis of divisions
Active involvement with project work as requested by the Data Quality Manager
Opportunity to monitor performance indicators within the service
Leading training sessions
Support and development of staff
Managing AdHoc queries
Building relationships with Trust staff
Run and action any Data Quality reports as requested by Data Quality Manager
Providing feedback
The ideal candidate will have experience of working in a team environment, an ability to communicate with a wide range of people, experience of analysing data and a knowledge of data visualisation techniques with a keen eye for accuracy and detail.
Training and support will be provided throughout
#BeKnown at West Suffolk NHS Foundation Trust. By us. By our patients. By our community
We are a busy, friendly, rural NHS Trust providing high-quality care and compassion to more than a quarter of a million people across west Suffolk. We care for, treat and support people in hospital, at home and in various community settings.
The West Suffolk Hospital in Bury St Edmunds provides acute and secondary care services (emergency department, maternity and neonatal services, day surgery unit, eye treatment centre, Macmillan unit and children's ward). It has 500+ beds and is a partner teaching hospital of the University of Cambridge.
Adult and paediatric community services, provided in collaboration with West Suffolk Alliance partners, include a range of nursing, therapy, specialist, and ongoing temporary care and rehabilitation, some at our Newmarket Community Hospital.
We do our utmost to achieve outstanding clinical outcomes for patients and our values of fairness, inclusivity, respect, safety and team work guide how we work and behave as a team.
With nearly 5,000 staff, from all over the world, we strive to make our organisation a great place to work. Whatever your role or ambition, we want to help you be the best you can be.
We promote a diverse and inclusive community where everyones voice counts and you can #BeKnown for whoever you are.
Join us. What will you #BeKnown for?
Job summary:
Support the collection and accurate recording of information along an RTT pathway
Proactively monitor and validate RTT Pathways to ensure patients waiting times are accurately recorded
Maintaining the Trust PTL, ensuring patients are placed on appropriate pathways
Training departments or end users to ensure correct outcomes are chosen where appropriate
Job responsibilities:
Key Tasks & Responsibilities:
Responsible for the Validation of all RTT Pathways to ensure that RTT rules and local Access policies and guidance have been followed
To ensure that accurate and timely data is recorded on the Patient Administration System against the relevant RTT Pathway
Liaise with the relevant department to facilitate the earlier booking of appointments or tests if patients are booked after their breach date
To increase the Data Quality of patient pathways by feeding back themes to the relevant operational staff so training or system/workflow changes can be implemented where necessary
To work on a 1-1 or group basis to ensure that all necessary staff have the relevant RTT training
To run and action any RTT/Data Quality Reports as given by the Information or Data Quality Manager
Any other duties as identified by the Information or Data Quality Manager