Data Service Administrator

Venesky-Brown’s client, a public sector organisation in Dalkeith, is currently looking to recruit Data Services Representatives for delivery of services during the upcoming main exam diet. This role is for an initial 3-month contract with potential to extend on a rate of £11.70/hour PAYE. This role will be based onsite in Dalkeith.  
Responsibilities:
- Provide administrative support to ensure activities are carried out accurately and according to plan and to ensure compliance with documented processes 
- Data entry: create and maintain records, standard reports and spreadsheets to ensure information is up-to-date, easy to access and accurate 
- Carry out filing of information to ensure it is stored accurately following relevant policies and procedures 
- Provide high levels of customer service in respect to queries ensuring responses are issued promptly, accurately and following guidelines while maintaining key stakeholder relationships 
- Carry out numerical calculations 
- Communicate with internal and external customers by phone, in writing (email and standard letters) and face to face where appropriate within tight timescales 
- Interpret data and identify and raise queries to appropriate person for resolution 
- Sorting scripts and putting them in order 
- Maintain a tidy work area and comply with all Health and Safety regulations 
Essential Skills:
- Good communication, interpersonal and organisational skills 
- Excellent customer service skills 
- Ability to work with accuracy and with attention to detail in a pressurised environment. 
- Experience of working to tight deadlines 
- Be able to understand written and verbal communications 
- Good attention to detail 
- Good, general administrative skills 
- PC literate with proficient and accurate keyboard skills. 
- Good working knowledge of Microsoft Office, databases & telephone systems in a customer focused organisation. 
- Flexible working approach and ability to work on own as well as part of a team 
- Ability to multi-task, set priorities and manage time effectively. 
If you would like to hear more about this opportunity, please get in touch. 
Indeedpublicsector