Address
Form of work
SalaryThe Datix Administrator will support the development and maintenance of relevant procedures and guidance and the delivery of Datix training.
- Work with the Datix Manager to configure, maintain and develop Datix to provide an effective incident management system.
- Ensure the Archive Site (DatixWeb) is updated to match any changes made in the live site (DCIQ)
- Monitor data quality and provide support to the Datix Manager in proposing updates to guidance, training and communications.
- Support the development and maintenance of a range of management reports to inform evidence-based approaches to incident and safety management.
- Meet customer needs to a high standard by supporting the provision of appropriate helpdesk, monitoring, and quality assurance systems.
- Set up, maintain and close user accounts, adhering to established protocols and support users to address any access issues.
- Support the Datix Manager in implementing new projects.
- Confident, competent use of MS Office with advanced Excel.
- Excellent communication and interpersonal skills.
- High level of numeracy and meticulous attention to detail.
- Excellent organisational skills.
- Ability to analyse data and apply logical reasoning- to solve problems and make informed decisions
- Ability to learn, understand and retain complex design structures, interdependencies and administration requirements of a database
- Experience of customer service and dealing with enquiries
- Experience of analysing large datasets to identify trends and insights
- Experience of extracting and manipulating data to generate reports
The closing date for completed applications is 23:59hrs on Thursday the 23rd of May 2024 with interviews to follow.
Please apply early, as we’ll be reviewing candidates throughout. We reserve the right to close the ad in advance of the published date.
In return for your dedication and expertise, you’ll get:
At The British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain dedicated to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the assistance of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network.
