Logistics Administrator

Sales and Logistics Administrator - £29,000 - £31,000 - Chessington

We have an opportunity available with a valued client of ours that sits within their sales and admin team. The business is growing and is a very well-known brand.

The main purpose of the role is:

This key role within the Products Sales team is to provide support in processing orders and coordinating logistics to manage the shipping in and out of goods. The role involves regular contact with overseas suppliers, shipping agents and customers. Responsibilities will be structured around regular duties and deadlines that will be set by the Sales Director or the shipping process.

Benefits:

• Annual Bonus up to 7.5%
• Company pension scheme (Both parties 5%)
• Life assurance scheme
• Optional private medical insurance
• Healthy living allowance (£250 pounds to put towards fitness and exercise)
• Attendance allowance £350 per annum (for no sickness absence)
• Monthly Foodie Fridays (company buys lunch for staff)
• Long service awards from 10 years
• Casual dress
• Team building events (twice a year)
• Employee assistance programme

General Duties:

• Process sales orders provided by the Sales team and liaison with Manufacturing and factories as to availability of goods and ensuring price is correct.
• Coordinate quality control documentation and other paperwork associated with processing orders.
• Ensures that order changes are properly made on all paperwork and communicated to all necessary parties.
• Liaising with the sales support team to ensure clear communication on the customers status.
• Oversee the levels of our warehouse stock and place orders as needed.
• Manage and build relationships with 3rd party freight providers to ensure on-time deliveries and low-cost rates.
• Dealing with shipping of goods for customers in UK and abroad, producing necessary paperwork and liaising with customers, transport companies and warehouses. Including goods to be shipped from other countries. Issuing all documentation required for overseas shipment.
• Managing the satisfactory release of goods from that point on, systemising the orders and maintaining internal priority and shipping files. Control release of goods dependant on customer payment or account situation.
• Respond effectively to incoming telephone calls and emails with appropriate follow up to ensure customer service.
• Producing an accurate stock and back-order report for the Sales team every week.

The Person:

• 2-3 years of Admin experience within sales, logistics, or shipping.
• International shipping experience.
• Good knowledge of Microsoft Word, Outlook, and in particular a very good standard of Excel.
• Confident in dealing with customers and maintaining relationships.
• High levels of accuracy and excellent written and verbal communication skills.
• Thrives under pressure.
• Demonstrable problem-solving skills.
• Ability to deal with people at all levels within business and combat multiple issues simultaneously.

Please be aware this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period, therefore we encourage you to apply early to avoid disappointment.

Tate is acting as an Employment Business in relation to this vacancy.

Tate is committed to promoting equal opportunities. To ensure that every candidate has the best experience with us, we encourage you to let us know if there are any adjustments we can make during the application or interview process. Your comfort and accessibility are our priority, and we are here to support you every step of the way. Additionally, we value and respect your individuality, and we invite you to share your preferred pronouns in your application.