Debt Recovery Manager

DEBT RECOVERY MANAGER - LOST & LEGAL

Thorpe Park Business Park, Leeds - up to £45K plus benefits

Mpeople Recruitment is proud to be working with one of the UK’s largest growing energy suppliers of gas and electric energy efficient solutions.

Boasting excellent growth and 15 years in the market, our client has a great mix of culture and support. Situated just off the M621 and featuring excellent public transport links and free on-site parking as well as impressive shopping and restaurant amenities.

They have a need for an experienced and driven manager to take the helm of their new Debt Recovery team based at the recently refurbished HQ at Thorpe Park Business Park.

THE BENEFITS:-

• Great competitive salary - up to £45K per annum depending on experience
• 22 days holidays plus Bank Holidays
• Private Medical Scheme (upon completion of probation)
• Amazing on-site facilities; break out room, well stocked kitchen, etc
• Monthly treats including team lunches and pay day sandwiches
• Pension Scheme

THE MAIN RESPONSIBILITIES OF THE DEBT RECOVERY MANAGER - LOST & LEGAL ROLE ARE:-

• Responsible for the entire Debt Recovery process with the goal of optimising bad debt losses
• Leading the debt collection team, motivating and organising the staff to ensure the best performance is achieved
• Deliver to team KPIs
• Quality assurance and measuring by regular one to one meetings
• Manage all inhouse, hybrid, remote and offshore team members; setting goals and targets
• Prepare monthly reporting and commentary on performance on 3rd party debt collection for long-standing debts
• Strategic implementation to improve collection of debt
• Ensuring all debtor accounts are moved through the process workflow
• Represent the company at court proceedings as required.
• Validation of clean debt to chase
• Understanding the legislation and being a focal point for new laws

THE IDEAL DEBT RECOVERY MANAGER - LOST & LEGAL WILL HAVE:-

• Have a good understanding of Legal proceedings with B2B Collections
• Demonstrable experience within a team leader of management role in credit control or collections
• Knowledge of credit related regulations is desirable
• Energy industry knowledge desirable
• Ability to use initiative and manage own workload within required timescales
• Strong numeracy and literacy skills
• Strong negotiation skills
• Excellent communication skills up to senior management
• Manage conflicting priorities
• Disciplined and organised with the ability to work under pressure
• Confident with MS Office suite

Apologies but we can only accept applications from candidates that have the right to work in the UK without requiring sponsorship

SUBMIT YOUR CV FOR THIS DEBT RECOVERY MANAGER - LOST & LEGAL

Mpeople Recruitment Ltd are an employment agency acting on behalf of our clients.

Due to the high volume of applications, we receive, as much as we would like to, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within seven days, please assume that on this occasion your application has not been successful.