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SalaryJob Details
Reference number - 343895
Salary - £35,290 per annum (pro rata)
A Civil Service Pension with an average employer contribution of 27%
Job grade - Higher Executive Officer
Contract type - Permanent
Business area - MOD - Head Office & Corporate Services - Defence Business Services (DBS) - Digital, Information and Technology (DIT)
Type of role - Digital
Working pattern - Flexible working, Full-time, Job share, Part-time
Number of jobs available - 1
Location: Norcross - Tomlinson House, Thornton-Cleveleys
About the job
Job summary:
Are you a dedicated person who is passionate about making a difference?
Would you like to work for the Ministry of Defence?
Defence Business Services (DBS) is one of the largest shared service organisations in Europe that provides a wide range of corporate services, to over 1.2 million end users, including serving and past military and families, as well as MoD civil servants and industry. DBS delivers large scale administration and smaller specialist services to enable the wider MOD to focus on its core aims, maintaining the UK’s Defence and Security. Services include Human Resources, Pay, Veterans, Finance and Procurement.
• Our Vision - To support UK defence customers with outstanding service every time.
• Our Mission – Together we will proudly support Defence, continuously improving and delivering flexible, timely, sustainable and value for money services that underpin the whole force and enhance operational capability.
DBS is committed to creating a great place to work for all our colleagues. We are building an inclusive culture and respectful environment that reflects the diversity of the society.
We want to maximise the potential of everyone who chooses to work for us through opportunities to develop your skills and experience. We also offer a range of flexible working patterns and support to make a fulfilling career accessible to you and offer a Civil Service pension with an average employer contribution of 27%. Where your role permits, we support a blended working approach alternatively known as hybrid working.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all office-based employees will be expected to spend a minimum of 60% of their working time in office, subject to capacity and any required workplace adjustments. Requirements to attend other locations for official business, or work in another MOD office, will also count towards this level of attendance. Applicants can request further information regarding how this may work in their team from the Vacancy Holder (see advert for contact details). Defence Business Services cannot respond to any questions about working arrangements.
Come and join the DBS community today!
Job description
• Assist the UNIX Technical Team Leader (C1) to support UNIX infrastructure, SAN & backup support and guidance in accordance with agreed service level agreements (SLAs). This post requires site attendance at Tomlinson House (Norcross) on a hybrid working basis working in a traditional office space and working remotely from home part of the time.
• Provide hands-on day to day technical support for mainly CP&F and all Finance/Civ Pers associated systems. This role will assist the UNIX Technical Lead with responsibility for Dev/Test/Live Finance/Civ Pers systems at Abbey Wood and Corsham. Assisting on all ITMS UNIX Infrastructure within the bounds of the Service Level Agreements.
• Provide UNIX knowledge and support when required.
• Ensure service availability of all “live”, development & DR environments as dictated by SLA and ensure these environments are meeting the expectations of end users, record and log all infrastructure issues and ensure associated actions taken to resolve the issue are also documented on Remedy.
• Possess sufficiently deep and wide specialist technical skills to assess and direct the technical direction of the infrastructure on which the systems are run. Deliver system change and enhancements approved by RFCI changes by agreed targets to include assessment of change requests and delivery of solution once approved.
• Resolve complex technical issues arising.
• Act as UNIX point of contact, helping projects with system design and specification when required.
• Provide input into any new project that requires UNIX advice and help develop plans as necessary. Help design and implement new equipment as part of remediation project. E.g., server replacement project and systems remediation.
• Support UNIX involvement regarding designs/builds for projects.
• Support UNIX work with any SAAS interface work required for migration to the cloud, planned date 2026.
This position is advertised at 37 hours per week.
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