Dental Receptionist

Job title: Receptionist/Front of house manager

Salary: Negotiable, based on experience.

We are a friendly, private dental practice located in the centre of Totton and we are looking for a friendly, organised, and professional individual to join our team as a Dental Receptionist. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring smooth operations within the practice. Experience working on reception in a dental practice or a similar setting is essential.

The post would ideally be 4-5 days a week 8.45 to 5.45.

Key responsibilities & duties:

• Meeting and greeting patients
• Booking and amending appointments, answering the phone, updating patient records
• Supporting the manager in making sure the clinicians diaries are efficient.
• Leading on the patient journey
• Supporting the Practice Manager and clinical team with the smooth running of the practice, including administration duties such as following up on referrals.
• Handling payments

Work experience and skills:

• Ability to keep calm and professional in a fast-paced environment
• Previous administration or reception experience – essential
• Personable, positive and enthusiastic with a great customer focus
• Efficient on computers and using Microsoft software
• SOE/Exact experience desirable
• Strong communication and organisation skills

Company Benefits:

• Competitive salary
• Company pension scheme
• GDC and indemnity paid – if applicable
• CPD paid
• Extra holiday entitlement
• Support of a well-established friendly team
• Social events including summer and Christmas parties

Job Types: Full-time, Permanent

Pay: £10.50-£13.50 per hour

Benefits:

• Company pension

Schedule:

• 8 hour shift

Experience:

• dental: 1 year (required)

Work Location: In person

Expected start date: 01/07/2024