Deputy Building Manager

Deputy Building Manager - Grade 11

Salary: Competitive

Type: Full-Time, 36 hours per week

An exciting opportunity has arisen for a Deputy Building Manager to join our team and play a crucial role in providing efficient, effective, and economic building-related facilities services. This role involves managing customer/client-facing activities, ensuring a safe and compliant environment at our administrative headquarters and ancillary buildings.

Key Responsibilities:

1. Lead and manage the site-based facilities team in the absence of the Building Manager, overseeing all site-based facilities management services.
2. Liaise with the CFM Technical team on property matters to ensure buildings remain safe and operationally compliant.
3. Operationally manage, monitor, and audit the delivery of contracted services, ensuring key performance indicators are met.
4. Manage and develop the building's reception services to meet the highest standards, greeting VIPs, councillors, staff, and visitors.
5. Oversee the building event management service, ensuring efficient management and delivery of corporate, democratic, constitutional, and community events.
6. Allocate resources for corporate reception services, event management, mail service, locker keys, porterage, and minor works/repairs.
7. Implement improvements to business processes, role changes, and corporate reception/event services to achieve divisional priorities and strategic objectives.
8. Respond promptly to emergencies, assisting with incident management and liaising with emergency services.
9. Assist in the planning and management of moves and churn related to the building.
10. Support CFM's strategic objective by providing high-quality property-related management and performance data at the site operations level.
11. Ensure regular briefings to the Building Manager on performance and incidents.
12. Develop and implement team and individual development plans for in-house facilities management.

Job Requirements:

Knowledge:

1. BIFM qualification or evidence of ongoing professional development.
2. Membership of IOSH or equivalent.
3. Proficient in Word and Excel.
4. Knowledge of mandatory and statutory building compliance.
5. Operational facilities management experience.

Experience: 6. Previous experience of managing customer-focused teams in a large multi-site organization.

1. Experience in managing change and implementing advanced workplace principles.
2. Ability to project manage multiple projects and operational tasks simultaneously.
3. Experience in operational report writing.
4. Budgetary control experience of capital and revenue spend in excess of 1 million.

Aptitude and Skills: 11. Ability to self-motivate and work on own initiative.

1. Excellent interpersonal skills.
2. Ability to lead a team.