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Form of work
SalaryWe are currently looking for an experienced Deputy Manager, who will be responsible for the day to day delivery of Food and Drink Services, the services are predominantly in the following areas namely, Olive tree bar and restaurant, Spitfire Lounge and Olive Branch Bar, Olive Pod. In addition to self performed elements we employ a variety of third-party contractors to deliver the remainder of the services within our portfolio. In addition, he will mirror the responsibilities and accountabilities of the Client for all staff engaged under the contract.
Key Responsibilities:
- Understand and deliver all contractual terms
- Communicate any on site client changes to line manager.
- Communicate regularly with client (as agreed)
- Communicate regularly with sub-contractors (as agreed)
- Promote the accommodation and amenity units and act as a Compass Advocate at all time
- Ensure all services are delivered to the correct standard
- To always look out for opportunities to develop our service
- As part of our commitment for continuous improvement and innovation, all colleagues are encouraged to seek ways to improve work activities and promote efficiency
- Developing contract specifications and SLA’s to ensure an optimum service is being delivered
- To report health and safety issues to your line manager, including all accidents and near misses
- To promote good safety habits and safe systems of work
- Deliver training to operate machinery as shown and ensuring that the equipment is used safely and in accordance with current regulations and company policies
- To demonstrate facilities contract staff are suitably qualified and experienced
- Ensuring the availability of the right number of trained staff at the right time.
- Identification and prediction of resource shortfalls and excesses and recommendations.
- Succession management, long and short terms.
- Staff reporting, appraisals team brief, standards and expectations.
- Motivation and cross team co-operation
- Details of current spend.
- Ensuring value for money for all areas of expenditure.
- Maintenance of auditable records
- This is a varied role, demanding excellent customer facing, people and operational management skills
- Attention to detail and accuracy
- Team management experience, including performance management and development and coaching and the monitoring of service contracts.
- You must be smart, polite and well presented at all times
- Excellent customer service skills
- Strong Team player
- Experience working within a corporate Health & Safety culture
- Experience with Financial Controls
- FM experience is essential
- Driving licence essential
- Previous experience in Aviation
- Maintenance software
- Knowledge of transport management systems
- Experience in multi sites with Compass
About Us
Part of Compass Group UK&I, ESS is the Defence, Government, and Energy services sector of Compass Group UK & Ireland. We support 250+ UK military establishments, high profile police, secure environments and government sites, along with a range of onshore and offshore facilities including platforms, drilling rigs, floatels and offices for the energy sector. We know that a friendly face makes all the difference, so we look for people who are passionate about delivering excellent customer service, at all levels, to join our teams.
Job Reference: com/2901/99249001/52619052/ONE
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!
