Address
Form of work
SalaryDeputy Charity Shop Manager
Leeds, West Yorkshire
Part time (30 hours), with flexibility for sickness and holiday cover
We are committed to paying the Real Living Wage.
About Us
Yorkshire Cancer Research is the largest independent regional cancer charity in England. With an ambitious goal of saving 2000 lives a year, it is an exciting time to be joining the charity. Every week in Yorkshire almost 600 people are told they have cancer, by working for Yorkshire Cancer Research you are helping to protect and save these lives.
Yorkshire is big, beautiful and diverse and, as an inclusive employer, our aim is that our workforce reflects the rich diversity of our region. We believe a diverse workforce is central to us achieving our strategic goal of saving more lives in our region. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
Yorkshire Cancer Research is entering an exciting period in its development. As part of this we are expanding our team, and a number of new roles are being created. As such, we are now looking for a Deputy Charity Shop Manager to support our Retail and Operations team.
The Benefits
We offer all our employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, free onsite parking and a whole lot more.
The Role
As a Deputy Charity Shop Manager, you will play an active part in running our shop in Leeds, supporting the Shop Manager in implementing processes and ways of working.
You will support the Shop Manager in leading a team of volunteers to raise funds to invest in achieving the charity’s strategic goal to save 2,000 lives each year, portray the charity as a professional, credible brand which acts with integrity and provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.
Specifically, you will:
- Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
- Support the Shop Manager to maximise the income and profit of the shop through active stock management, replenishment, and rotation.
- Manage the efficient and effective day-to-day operation of the shop in the absence of the Shop Manager.
- Assist the Shop Manager to ensure the shop is presented to the highest standards with attractive visual merchandising and attractive window displays.
- Support the Shop Manager to ensure that all charity policies, shop standards and operating procedures are communicated effectively to all volunteers and are maintained and followed in a consistent manner.
- Prepare and complete all shop administration in the absence of the Shop Manager including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.
- Provide cover for days off, holidays and sickness as required, with possible occasional travel to other shops to provide support if needed by the charity.
About You
To be considered for this role, you will need:
Experience of managing people/volunteers including recruitment and development.
Previous retail experience in charity sector or commercial sector is desirable.
To ideally be educated to GCSE or equivalent.
To be highly organised with good time management skills and the ability to prioritise workload and meet deadlines.
Excellent communication and interpersonal skills with the ability to motivate self and others.
The ability to use own initiative.
To be resilient and adaptable to change.
Demonstrably strong planning, guiding and motivation skills with a desire to successfully achieve targeted income is desirable.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and covering letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 18 February 2024. Please read our privacy notice before applying.
The charity is a responsible and flexible employer. We welcome any discussion for flexible working at interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us.
