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Form of work
SalaryDeputyship Caseworker
Permanent, Full Time
Up to £24,309 per annum
Location: Chelmsford
This position has been classed as an anywhere worker role but has an expectation that the successful candidate will attend the office, in Chelmsford, 1 or 2 days per week, with the remaining time allowing for remote working if desired. Working Monday to Friday 8:30am to 5:00pm.
Essex County Council (ECC) has a vision to make our County a place which provides the best possible quality of life for all who live and work here. One of the key priorities is the protection of vulnerable adults. The Deputyship Team performs an innovative, exceptional, positive role in achieving this priority.
The Deputyship Team is appointed by The Court of Protection to protect and support the wellbeing of some of the most vulnerable people in the County. Managing all aspects of the property and financial affairs of un-befriended people, who do not have the mental capacity to manage and safeguard their own financial affairs. A caseworker supports the team's professional, experienced Case Officers and Team Manager to meet the standards expected of a public authority deputy so that our clients' best interests are always met.
Working directly to Deputyship Case Officers, or managing a caseload of their own, a Deputyship Caseworker will be responsible for the following.
Responsibilities:
- Responsible for reconciling and investigating queries on clients' accounts to ensure high levels of safeguarding.
- Responsible for scrutinising and paying clients' bills in a timely manner to ensure excellent customer service.
- To manage clients affairs in accordance with standards expected of a public authority deputy.
- To make, monitor and maintain state benefit claims for adults living in care homes.
- To complete and maintain financial assessments for adults living in care homes.
- Gain insight into clients to support best interest decisions.
- Perform deputy visits in care homes
- Prepare annual deputy reports for adults living in care homes
- Making sure clients in care homes receive their personal expense allowance.
The Experience You Will Bring:
Essential
- Good understanding of The Mental Capacity Act 2005 and its Code of Practice, including an understanding of how the five statutory principles of the MCA are applied within working practices.
- Good knowledge of The Care Act 2014, public authority funding and charging for care.
- Working knowledge about maintaining Pension Credit, Income Related Employment and Support Allowance & Universal Credit claims for people living in care homes.
Desirable:
- Knowledge about maintaining Disability Living Allowance or Personal Independence Payment claims for people living in care homes.
- Excellent communication skills with experience in writing clear and accurate letters, email, reports, decisions, and objective notes.
- Experience of visiting vulnerable clients and their carers.
You will be keen to develop skills and knowledge within the role, and we welcome applications from workers in the care and social care industry, the DWP and other Local Authorities.
Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle, or the ability to meet the mobility requirements of the role through other means.
