As the Desktop Support Engineer III, you will be working within one of the largest and best-known IT brands in the world, where you will work on a secure site in Yeovil.

Requirements: You must either hold or be able to obtain SC security clearance, therefore we can only accept applications from British nationals.

Duties include:

• Desktop / Laptop / VDI build, configuration and deployment to end users.


• Software installation / deployment.


• Smartphone deployment.


• Assisting the 2nd Line support team with laptop, desktop and VDI terminals support calls.


• Hardware installation / upgrade / break fix for desktop, laptop, and server.


• Smartphone support.


• Service Desk cover as required.


• Assisting with customer projects.

Essential skills include:

• A full UK driving license is essential to provide support across the large site and surrounding satellite sites.


• Microsoft Windows 7 and 10 Operating Systems - Deployment, configuration and support.


• Microsoft Office 2010 onwards.


• Proven and demonstrable software and hardware troubleshooting skills, experience in a Deskside Support role.


• Knowledge of Microsoft SCCM and OS / Application deployment.


• Driving licence essential to provide support across the large site and surrounding satellite sites.

Desirable skills/qualifications:

• Microsoft Windows 7/10 training and certification.


• Active Directory management.


• Understanding of SCCM.


• Understanding of Mobile Iron or similar mobile device management platforms.


• Understanding of McAfee EP.

Hours of work & site provisions:

• This is a full-time, permanent position working 08:00 - 17:30 Monday to Thursday and 08:00 - 16:00 on Fridays.


• The site benefits from easy access to travel links, free parking, and subsidised employee rates at the on-site restaurant.

Benefits include:

• Flexible benefits including, medical insurance and eye care vouchers.


• Company pension scheme.


• Income protection after 6 month's service.


• 23 days holiday raising to max 25.


• Option to purchase / sell additional holiday.


• Life insurance.


• Employee Assistance Programme.

If thisDesktop Support Engineer III role is of interest, then please apply now.