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Form of work
SalaryDetainee Custody Officer Manager (DCOM) - International Immigration Removals
Basic Salary £39,588 per annum
40 hours per week, this will be on a shift pattern of 10 days on and 4 days off, 24/7 - 365 days a year
Job objectives and responsibilities
You will be responsible for the day-to-day management of Detention Custody Officers (DCO) ensuring service delivery is maintained and delivered in accordance with company policies, procedures, and contractual standards.
You will need to provide advice, mentoring, coaching and support to DCO's to help achieve KPI's and provide a flexible and safe operation.
You will be managing the immigration and escorting operations of allocated area/s to meet Home Office requirements and C&C service delivery expectations. You will be the first line manager for a team of DCOs.
Qualifications
Managerial experience with a custodial environment and experience as a DCO is desirable, though not essential.
Who we are looking for…
We're looking for respectful, diligent, and caring people to join our team. Being a Detention Custody Officer demands patience, resilience, and professionalism to handle an ever-changing day. You'll need the emotional intelligence to understand and reassure others, even if you can't speak their language. Adaptability is important too, as is a genuine commitment to safety, respect, and dignity.
Due to UK Government Standard Security Clearance and Vetting associated with this role the following points are applicable to proceed with an application for this position:
- You are British or Irish National with a valid and in date passport.
- If you are not a UK or Irish National that you hold full Settled Status or Indefinite Leave to Enter/Remain in the UK.
- You hold a full and valid UK manual driving licence which you have held for 12 months or longer.
- You have lived permanently in the UK for the past 3 years.
- In the past 3 years, you have you not been out of the UK for any continuous periods of more than 3 months or longer.
Training
Once you have passed our selection and vetting process, you'll begin your Care & Custody career by completing a 4-week initial training course (ITC) Monday to Friday 8am - 5pm locally on FULL PAY. Both this and continued development over the next 12 months alongside on the job mentoring and assessments, you will gain our accredited Level 3 apprenticeship in Detention and Custody which will fully equip you for this role.
