Digital Content Marketing Assistant (Part Time Ftc)

We’re Ocado Retail. We’re the people powering Ocado.com, the world’s largest online grocer, and Zoom by Ocado, our almost-as-fast-growing, same-day grocery service. As the world’s biggest and best online-only grocer, we work tirelessly to bring more of what matters to our customers: unbeatable range, fair value and effortless convenience.

We’re an exceptional and mighty bunch of colleagues who are inspired by our three awesome values: Always be curious, Bring your best self, and Challenge what's possible.

We have ambitious plans and vision to never stop making our customers' lives better, by delivering the supermarket of today, tomorrow.

About the Team

• Ocado’s marketing is not about subjectivity and gut feel, it’s about deep insight into what inspires our customers and what are the ways we can satisfy their needs and wants. It’s about lateral thinking and doing more with less, finding subtle improvements and opportunities that lie in new and established channels and media.
• From TV and Digital to Social, PR and Email, we think there’s always a way to do things better. We look for simplicity, we apply targeting and personalisation and strive to say the right thing at the right time in the right way to every individual customer.
• Each individual in our team has their own distinct responsibility and we all have a large degree of autonomy, which makes working here so great. We scope up commercially viable projects, create marketing and testing plans, brief creatives, measure KPIs,track performance and learn. Our work is constantly developing, fast paced, and driven by customer understanding and data.

The Role/Profile

• We are looking to hire a Digital Content Assistant to join the Ocado Brand Marketing team. The Digital Content Assistant is responsible for the timely and accurate upload and maintenance of recipe content on the Ocado Smart Platform. They will ensure consistency and standards across all content that is uploaded to the website, on time and in line with the project and commercial deadlines. This role also requires the candidate to pull data together for campaign analysis, although no prior experience is required in this area.

Key Responsibilities

• Upload materials to the website by agreed deadlines
• Update existing content on the website
• Maintain consistency and standards across all web content that is uploaded
• Flag any issues, problems or opportunities to the wider team to be actioned or mitigated
• Ensure that projects do not fall behind and meet the agreed deadlines
• Carry out scheduled/ regular updates of existing content
• Reporting on data metrics
• Train any other stakeholders in how to use the CMS and develop together with manager a user handbook

Key skills

• You will be a passionate expert in delivering and marketing content
• Outstanding writing, editing and proofreading skills
• Excellent time-management and organisational skills
• Strong research skills
• Confident communicator and keen collaborator

• Experience using a CMS desired but not required, ideally experience with Contentful
• Basic knowledge of SEO desired, but not required
• Digitally literate
• Excellent verbal, written and interpersonal skills
• Attentive to details
• Systematic in your work
• Good project management skills
• Good time management and organisational skills

What We Offer You
We want our colleagues to feel supported and secure here at Ocado Retail, which is why we have a great range of useful benefits for them to scoop up - and they’re now available to easily learn about using our new platform ‘Pick ‘n’ Mix’. Our flexible benefits range from tasty lifestyle discounts to trusty private medical insurance.
These benefits can also be customised so you can pick and choose to best suit your lifestyle.

Core Rewards

• Annual bonus scheme - maximum opportunity dependent on the role
• 26 Days Annual Leave plus bank holidays
• Up to 7% matched pension contributions (e.g. 7% from you, 7% from us)
• 50% income protection
• 4x salary life insurance
• 15% Ocado.com discount
• 20% Marks and Spencer discount
• Company-paid private medical insurance for colleagues with the opportunity to add partners/children at corporate rates and Digital GP service
• Hybrid Working (2-3 days a week connecting, collaborating, and learning together with our colleagues)

Health & Wellbeing

• Private Medical Insurance
• Critical Illness
• DigiCare+
• Healthcare Cashplan
• Health Assessment
• Dental Insurance
• Eyecare Vouchers
• Digital GP
• Mental Health

Flexible Benefits

• Tax-efficient electric vehicle leasing scheme
• Access to a retail discount platform, providing discounts and cashback

On-site at Apollo

• Free onsite parking and free shuttle service from Hatfield station
• Regular socials, including Town Halls and Mixers & our ORL Summer Party
• ‘The Fig’ (serving breakfast, snacks, and lunch), coffee cart, as well as small kitchens (with unlimited refreshments and fresh fruit available every day) and vending machines on each floor.
• As part of our inclusive nature, help make change within the business and join any of our Networks

Travel to Apollo

We have free onsite parking at Apollo Court, as well as a free shuttle bus service that runs frequently from Hatfield Station - just remember to tell the driver ‘Apollo Court’ as the shuttle also drops at Ocado Group Head Office!

Driving: Apollo Court, 2 Bishop Square, Hatfield Business Park, Hatfield, Hertfordshire, AL10 9NE

Train: Hatfield station is accessible from mainline routes from London Kings Cross, London St Pancras, or Moorgate.

A little bit more about us

Our business is a joint venture between Ocado Group and M&S. It’s a successful combination of award-winning customer service and unrivaled customer data; world-leading technology and logistics from Ocado Group, and unrivaled product development from M&S.

Equal Opportunity Employer

Ocado Retail Ltd is an equal opportunities employer and as such makes every effort to ensure that all potential employers are treated fairly and equally, regardless of their sex, sexual orientation, marital status

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Ocado Retail Limited will process and store your personal information in accordance with our Recruitment Privacy Notice. By submitting your CV/resume and application information, you confirm that you have read and understood this privacy notice.