Digital Fundraising and Engagement Manager

The Digital Transformation Manager leads THET’s efforts to transform our own programmes of work and the way THET  operates, and also that of the Health Partnership community to better incorporate and enable best practice in digital solutions. The Digital Transformation Manager will work with teams across the organisation to consider how in every aspect of THET’s work we can transform our use of technology to achieve greater efficiencies and effectiveness, improve inclusivity and equity, and whilst reducing our carbon footprint. Digital Transformation is a key enabler for the organisation to help advance access to health services in low-and-middle-income countries, via activities such as building online communities, online learning for health workforces in complex and humanitarian settings, e-health, amongst others. This role will require engagement across the different departments of THET including programmes, and research, evidence and learning, and external engagement, as well as engaging with external stakeholders to drive and raise visibility of this agenda.

KEY RESPONSIBILITIES:

Strategy

• Lead the review and delivery of THET’s digital transformation strategy. 

• Lead and implement THET’s digital enablers to support the organisation’s strategic plan.

Product management

• Develop and enhance the user experience of both external and internal stakeholders across key digital products including the THET website, Pulse platform, learning platforms and bespoke applications.

• Conduct user research and collaborate with cross-functional teams to drive a long-term strategy across our digital portfolio.

Stakeholder and project management

 • Provide guidance and capacity development to both THET staff and the Health Partnership community on digital implementations and best practice

• Ensure THET has accurate data and analytics to support operations and programmes across THET.

• Project manage key digital projects including scoping, testing, implementation, and review.

• Engage with external experts to promote and drive THET’s digital agenda across the global health sector.

• Lead and develop THET’s digital reporting mechanism to track the success of digital implementation across programmes.

• Lead a Digital Transformation Working Group to support digital transformation across THET and the wider HP community. 

External representation and publicization

• Representation at key THET and external events raising visibility of digital working within health partnerships and across the health partnership community.

• Working with THET external engagement and research evidence and learning teams to deliver communisations and policy documents on digital transformation.

Fundraising and digital transformation project design

• Lead fundraising for digital transformation at THET, working closely with colleagues across the organisation.

• Support colleagues in integrating digital transformation across project proposals.

• Reporting back to donors to demonstrate the value of THET’s digital interventions.

Operations

• Manage third party providers including vendors and Managed Service Providers, ensuring compliance with SLA’s.

• Working with the Chief Operating Officer, ensure THET has adequate and appropriate IT infrastructure and cybersecurity processes in support with IT MSP

• Support the implementation of GDPR practices across THET in line with regulation and best practice. 

Line Management

• Line manages the Digital Transformation Officer.

• Mentor and coach other team members as required

This job is remote with occassional travel to London and upto 4weeks per year international travel.

How to apply

Candidates can apply by submitting a two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person's specification. Please see Job Pack for full details and instructions

This letter should be submitted with a CV to THET by midnight Monday, 24th June, with ‘Digital transformation manager’ in the subject line. Applicants must be available for interview and assessment over the following two weeks

THET is an equal-opportunity employer, and any form of canvassing will lead to automatic disqualification.

This post is UK based. Non-EC nationals will require current and valid permission to work in the UK.